Privacy Policy
1. Introduction
R10 Heating & Air (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website
#1 Trusted HVAC Repair Contractors In Fort Worth TX or use our services.
2. Information We Collect
We may collect the following types of personal information:
Name, phone number, email address, and service inquiry details (when you submit a contact form or book a service).
Payment details (only when a service is purchased).
Information collected through cookies and tracking technologies for website analytics.
3. How We Use Your Information
We use your information to:
Respond to service inquiries and appointment bookings.
Send appointment reminders and promotional offers (if you opt in).
Improve our website and customer experience.
4. SMS Communications & Opt-Out
By submitting your phone number on our website, you agree to receive text messages regarding HVAC service reminders, promotions, and appointment confirmations.
Opt-Out: You can unsubscribe anytime by replying “STOP” or “OUT” to our messages.
Help: For assistance, reply “HELP” or contact us at (817) 395-1200.
5. Data Sharing & Security
We do not sell, rent, or share your personal information with third parties, except:
To process payments securely.
As required by law or legal obligations.
We implement industry-standard security measures to protect your data.
6.Disclosures
7. Your Rights & Contact Information
You can request to access, update, or delete your personal data by contacting us:
📧 Email: leroy@rtenservices.com
📍 Address: 3839 E Loop 820 St.
📞 Phone: (817) 395-1200
8. Changes to This Policy
We may update this Privacy Policy. Any changes will be posted on this page with a new “Effective Date.”
